A team of insurance specialists

We’ve brought together a unique team. A team who understands insurance, who have walked a mile in insurers shoes.

Add a good sprinkling of entrepreneurial spirit and we have a unique insurtech team that combines expertise from SaaS technology to AI, from underwriting to pricing, from CX to data.

A team that speaks your language.

Experienced in innovation

Our experienced, uniquely qualified team thrives on pushing the boundaries of what’s possible to Make the Future™, today.

For us, innovation means giving customers more of what they want. Challenging conventional operating models and embracing the role of digital transformation to drive change, to create a better future for everyone.

We are a team of collaborators, always moving forwards, always better together.

And always improving, one conversation at a time.

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Meet the Team

Nigel Lombard

CEO and founder

Nigel’s a serial insurtech entrepreneur who thrives on innovation. Previously founder of two insurtech start-ups and has over 25 years insurance experience including senior executive roles at Lloyds TSB & Towergate. If you don’t want to discuss Peppercorn, he will happily talk to anyone about F1, MXGP and rugby.

Ian Law

CFO/COO

Ian has deep and broad senior level experience in the insurance sector including senior roles at Lloyds, Admiral and Confused.com. When not creating scenario projections for the team, he can be found jogging through South Wales listening to Stereophonics reflecting on Wales’ great rugby victories.

David Jones

CTO

David has been involved in tech innovation for 19 years; ex Senior Technical Design Manager at Swinton Insurance where he had overall technical responsibility for the software systems developed by a 70+ team of software developers. David was more recently Technical Director at a startup, Membr, leading the development of their software platform.   Nicknamed DJ, but has never mixed a tune in his life.

Andy Snuggs

Chief Growth Officer

Andy is from the world of brand and marketing having started at WPP before running his own agency for 14 years where he worked with multiple insurance brands including Direct Line, Aviva and Towergate. Can be found near the water: paddle boarding, sailing, fly fishing … or skiing.

Rob Rushton

CXO

Rob is highly knowledgeable in building customer-centric experiences. Before PeppercornAI, he worked as Head of Customer Service at insurtech start-up Hedgehog, and before then had a career at AXA and Admiral. A gadget-loving, guitar playing, keen DIYer often found by the sea.

Jon Byford

Underwriting, Risk & Compliance Director

JB has multiple hats, leading our compliance strategy alongside leveraging his deep knowledge of underwriting and pricing coupled with deep data and analytics experience from leading teams at AXA, ERS and RSA. Lover of the outdoors, cooking and going on very long trail runs.

Will Byatt

Pricing Director

Will brings his wealth of experience from 17 years at esure. Extensive experience in derivation, maintenance and improvement of the technical rate using both traditional and ML methods. Never let’s go of the mike at karaoke.

Chris Hill

Chairman & NED

Chris holds multiple NED roles and has over 30 years in insurance including most recently as CEO of Octagon and MD of Highway insurance. Can be found playing golf in the sunshine near his home in Gibraltar.

Paul Cassidy

NED

Paul is a seasoned executive and board-level NED. Specialising in SaaS technology; previously MD at SSP where he was responsible for SSP’s core technology platforms and integration technologies. Loves escaping to the countryside for peace and quiet. Never ask him to listen to jazz.

Let’s have a conversation

Get in touch for a demo of Pipr’s Conversational First™ experience